My Out Of Control Cingular AT & T Text Messaging

I hadn't bothered to look at my cell bill til this morning.

Before I get to that, I have to tell you I don't send text messages. I have gotten a text message or two. But I've never sent one. I don't know how to send one. I don't want to know how to send one.

So, when I looked at the bill I saw there were $3.05 in toll charges. What fresh hell is this, I wondered? Then I found the Toll Call Detail section of the bill. For Text Messages.

As you can see in the above scanned version of that part of the bill, on October 30, from 12:41pm until 1:10pm, the bill is alleging I sent or received 15 text messages. One of them International. Several were to the same number, some within the same minute, to the same number.

During the entire billing period it is only during this 29 minute time frame that text message tolls occur.

Clearly, something is wrong.

And then there's the Green Thing. Last month a new charge showed up on my bill, that being $1.79 for the "Mailed Bill Option." This was the first I'd heard of the "Mailed Bill Option." Supposedly there'd been messages telling customers to switch to electronic billing or they'd be charged to have a hard copy mailed to them.

So, I switched it to electronic bill pay, last month. But the bill still came via hard copy and still with the $1.79, "Mailed Bill Option," added on.

Another thing, my one longtime reader may remember that I go hiking regularly at the Tandy Hills. Unless it is raining, which it rarely is, I go there every Thursday, from around noon til past 1. The day those 15 text messages occurred was a Thursday, during the time frame where I would have been at the Tandy Hills. Apparently text messaging like a possessed teenager.